Nigel Frank International

3rd Line MS Support Engineer

December 25, 2023
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Deadline date:

Job Description

About Company

We’re the recognized global leaders in Microsoft recruitment; it’s all we do. Since 2006, we’ve worked with over 21,000 organizations around the world to meet their staffing needs. Our 500+ consultants work in 12 offices across Europe, North America and Asia-Pacific to give you access to the best Microsoft jobs available. As part of Tenth Revolution Group, we focus exclusively on Microsoft recruitment. We’ve been able to build relationships with some of the biggest Microsoft customers, partners, and ISVs, giving us exclusive access to some of the best jobs on the market. With over a decade of experience in Microsoft technology recruitment, you can be sure that we understand the obstacles that you face, and can advise you on all of the options in front of you.

  • £45,000 to £55,000 GBP
  • Other Role
  • Skills: Sharepoint, Office 365, Power Platform, Power Apps, Power Automate, Flow, Azure, Active Directory, Canvas Apps, Model Driven, Microsoft 365, Dynamics, EUC, Intune, SCCM, VMware
  • Level: Mid-level

Nigel Frank are working alongside an IaaS provider who are on the search for a 2nd – 3rd Line Engineer to join their team. The organisation have have multiple accreditation’s, including being a Cisco and Microsoft Partner, with a global client base across a number of different sectors. For this position, they are looking for a knowledgeable Microsoft Engineer with a large amount of experience in providing 2nd and 3rd Line Support, project experience is also desirable for this position as there will be the opportunity to work on some of the organisation’s exciting upcoming projects.

Role & Responsibilities

* Provide 2nd to 3rd Line Support to a global client base.
* Work collaboratively with the wider team on upcoming projects.
* Provide a high standard of customer service to internal stakeholders and external customers in an efficient and timely manner.

Skills & Qualifications

* Vast experience in providing support across M365 and Azure, with MS Teams being particularly important.
* Confident in working in a customer facing environment.
* Certifications across M365 and Azure is desirable.


* Hybrid working pattern; 2-3 days per week in Leatherhead.
* Large investment in certification training and support.
* Bonus of £2,000.