Account Manager Job Nairobi

Job Description

Account Manager Job Nairobi

We are looking for an Account Manager to join Bolt for Business. You’ll be the face of Bolt for Business, working closely with key businesses, to meet their needs and understand how we can grow their business with us.

About Us

With over 150 million customers in 45+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it’s all thanks to our people. We believe in creating an inclusive environment where everyone is welcome, regardless of race, colour, religion, gender identity, sexual orientation, national origin, age, or disability.

Our ultimate goal is to make cities for people, not cars, and we need your help to achieve this mission!

About The Role

Bolt Business has big targets, the product is evolving, getting better and better and our ambitions are high – aiming for 10X growth in the next 12 months. To achieve that, we’re looking for focused, hungry people, brimming with ambition and talent – just waiting for the opportunity to show us what they can do. In this role you’ll get plenty of exposure to big business, you’ll be integral to the smooth running of the relationship, meeting the needs of our clients.

Main tasks & responsibilities:

• Managing a portfolio of key clients, proactively contacting them and helping them
• Replying to client queries, replying to emails, calls and solving their challenges
• Creating account plans to grow volumes from existing clients
• Preparing and managing the flow of accounting documents and materials
• Assisting the sales team with onboarding and client management
• Communicating with an international team to solve local issues
• Delivering volume growth each month
  Account Manager Job Nairobi
  
  

About you:

• At least 2+ years of successful previous experience in account management
• A self starter, keen, ambitious and hungry to get results
• Proactive, organised and obsessed with details
• Superb written and spoken communication skills in English
• Comfortable and experienced speaking with clients, dealing with issues and generating positive outcomes
• Strong business sense and industry expertise
• Demonstrable experience of upselling and generating volume growth from existing clients
  
  
  

Experience is great, but we also look for drive, intelligence, and integrity. So, even if you don’t tick every box, please consider applying if you feel you’re the kind of person described above!

Why you’ll love it here:

• Play a direct role in shaping the future of mobility.
• Impact millions of customers and partners in 500+ cities across 45 countries.
• Work in fast-moving autonomous teams with some of the smartest people in the world.
• Accelerate your professional growth with unique career opportunities.
• Get a rewarding salary and stock option package that lets you focus on doing your best work.
• Enjoy the flexibility of working in a hybrid mode.
• Take care of your physical and mental health with our wellness perks.
• Some perks may differ depending on your location.

Bolt

Account Manager Job Nairobi