Assistant Operations Data Management Officer at United Nations High Commissioner for Refugees (UNHCR)

Job Description

• The Assistant Operations Data Management Officer contributes to the management of data collection and reporting activities in field operations. The incumbent liaises with relevant Officers in the regional hubs or sections in headquarters, as applicable, for technical guidance on data management. S/he may supervise some support staff.
• All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR’s core values of professionalism, integrity and respect for diversity.

Duties

• Manage the use, maintenance and technical support to ProGres (registration database) including planning and oversight of data collection, input and verification; produce standard and ad hoc reports, and ensure ProGres-related data entry activities are reflected in SOPs for registration, resettlement, repatriation, protection, community services, and programme activities.
• Respond to report requests from UNHCR staff, local governments, partners, donors and Headquarters.
• Keep data up-to-date, secure and accurate.
• Facilitate and /or undertake additional data collection activities including planning and coordinating data collection methodologies and analyses with relevant staff.
• Serve as the focal point for compiling and calculating statistics for resettlement, population figures, and standards and indicators, as well as for annual, periodic and requested statistical reports.
• May be required to assist in training of staff as well as staff members of implementing partners in relevant aspects of data management and provide other support to end-users of database systems.
• Liaise with relevant staff on new reporting requirements and procedures as needed; conduct data collection audits in order to ensure that no unnecessary data collection occurs and to ensure that all necessary data is being captured; create and maintain databases and spreadsheets that meet operational requirements.
• May be required to coordinate with GIS colleagues to ensure that data collection is compatible with GIS as necessary and assist with GIS and mapping tasks as required.
• Archive and backup database systems; ensure security of databases; perform database administrator functions.
• Authorize updates and amendments of ProGres data and the ProGres SOP.
• Design operational reports, statistics, and other relevant data collection forms.
• Support the identification and management of risks and seek to seize opportunities impacting objectives in the area of responsibility. Ensure decision making in risk based in the functional area of work. Raise risks, issues and concerns to a supervisor or to relevant functional colleague(s).
• Perform other related duties as required.

Minimum Qualifications
Education & Professional Work Experience
Years of Experience / Degree Level

• For P1/NOA – 1 year relevant experience with Undergraduate degree; or no experience with Graduate degree; or no experience with Doctorate degree

Field(s) of Education

• IT, Computer Science, or other relevant field.

Certificates and/or Licenses

• Operational Data Management Learning Programme
• Operations Management Learning Programme
• (Certificates and Licenses marked with an asterisk* are essential)

Relevant Job Experience
Essential

• Previous job experience relevant to the function or in data management, statistics, analysis and information technology.

Desirable

• Familiarity with ProGress and registration system.
• Technical GIS knowledge.

Functional Skills

• IT-IT Refugee Systems & Applications
• IT-Computer Literacy
• DM-Data Management
• RG-Civil Registry Systems Analysis
• IT-Geographic Information Systems (GIS)
• IM-Statistics Analysis
• (Functional Skills marked with an asterisk* are essential)

Language Requirements

• For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English.
• For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language.
• For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English.
• All UNHCR workforce members must individually and collectively, contribute towards a working environment where each person feels safe, and empowered to perform their duties. This includes by demonstrating no tolerance for sexual exploitation and abuse, harassment including sexual harassment, sexism, gender inequality, discrimination and abuse of power.
• As individuals and as managers, all must be proactive in preventing and responding to inappropriate conduct, support ongoing dialogue on these matters and speaking up and seeking guidance and support from relevant UNHCR resources when these issues arise.
• This is a Standard Job Description for all UNHCR jobs with this job title and grade level. The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position. Any such requirements are incorporated by reference in this Job Description and will be considered for the screening, shortlisting and selection of candidates.

Desired Candidate Profile

• The candidate should have technical knowledge and skills in database management with SQL. Technical skills with kobo ODK, C#, Python, R, Power BI, ArcGIS and understanding of data protection policies are desirable which will be added advantage.”

Operational context
Occupational Safety and Health Considerations:
Nature of Position:

• UNHCR Sub-Office Kakuma covers the Kakuma refugee camp and Kalobeyei integrated settlement. The Kakuma refugee camp has been in existence for some 30 years and currently accommodates significant protracted refugee populations with continued influx from mainly South Sudan, Somali, Democratic Republic of the Congo, and Burundi. The Kakuma camp and Kalobeyei settlement host some 290,000 refugees and asylum seekers originating from 22 different countries.
• In line with the GCR and the MYMP Strategy, Kakuma operation focuses its strategy on further expanding the protection of refugees and promoting solutions. In close collaboration with the government, UN Agencies including the WB/IFC and NGOs, the operation in Kakuma developed a major initiative – Kalobeyei Integrated Socio-Economic Plan (KISEDP), which represents the main vehicle for operationalizing GCR in Kenya. Priority is given to securing efficient and effective levels of core life-saving activities, expanding risk management and levels of accountability, enhancing protection response and most notably adopting an area-based development approach for refugees and host communities, strengthening capacity of national service providers, promoting access to sustainable livelihoods and education programmes, implementing efficient targeting mechanisms shifting from blanket to targeted assistance, and expanding the community-based engagement strategy.
• The Assistant Operations Data Management Officer (NOA) will report to the Information Management Officer, with overall supervision of the Senior Protection Officer (P4). S/he will work along with other Information and Data Management staff to ensure that multi-stakeholder, multi-sector, and multi-country activities are provided with robust and meaningful data and information to support planning, funding, and advocacy efforts. UNHCR Kakuma has deployed PRIMES tools (proGres v4, BIMS, Rapp for offline registration, GDT, CashAssist) for Government, UNHCR and Partners activities. UNHCR continues to provide both functional and technical support in the use of the core PRIMES tools, other operational tools support and development.

Skills
Additional Qualifications

• DM-Data collection methodologies, DM-Data Interoperability, DM-Data science methodologies

Education

• Bachelor of Arts (BA): Statistics

Certifications

• HCR Learning Program – UNHCR, HCR Operational Data Management Learning Program – UNHCR, Programme Management (PM) 1 – UNHCR

Work Experience

• Case Management: Refugees, Data Management, Information Management, Number of Persons of Concern Served

Competencies

• Accountability, Analytical thinking, Client & results orientation, Commitment to continuous learning, Communication, Judgement & decision making, Organizational awareness, Planning & organizing, Teamwork & collaboration, Technological awareness

Method of Application

Interested and qualified? Go to United Nations High Commissioner for Refugees (UNHCR) on unhcr.wd3.myworkdayjobs.com to apply