ASSISTANT MANAGER/MANAGER – TRUST ADMINISTRATION

Job Description

Following a merger with Estera in early 2020, Ocorian is one of the largest providers of Fund, Corporate and private client services in the market, recognised by our clients and the industry for exceptional client service and value and known for strong and sustained growth.

As a combined business we manage over 17,000 structures for 8000+ clients with a global footprint operating from 18 locations, scale which offers all our people great opportunities to develop their knowledge and skills and to progress their careers.

JOB DESCRIPTION

Job Title:  Assistant Manager / Manager       

Department: Trust/Private Clients

Location:  Singapore

Reporting to: Team Lead, Head of Trust Services

Persons to be supervised: Trust Officers

Purpose of the job

To manage the day-to-day administration of a varied portfolio of more complex trust structures and to maintain a wide and detailed knowledge and understanding of trust administration generally, to include money laundering, compliance and relevant legislation. This position requires the post holder to work autonomously, whenever necessary, with the ability to support the team and senior employees to ensure workload is completed accurately, effectively and efficiently.

Main Responsibilities

• To deal with the day-to-day administration of a varied and complex portfolio of trust and company structures, and to maintain a wide knowledge and understanding of company and trust administration generally, to include money laundering, compliance and relevant legislation.
• Work closely with Head of Trust Services and Business Development Director with the on-boarding of new business within the Group.
• To ensure tasks are completed to the highest possible standards, within the agreed timescales and that the objectives of the Group are fulfilled.
• To nurture, develop and grow the trust officers and senior trust officers in the team
• To consider the views, development and strengths of all team members prior to decision-making.
• To develop close working relationships with relevant clients and contacts and to strengthen key relationships through regular contact.  To seek to provide innovative and practical answers to client queries, being alert to both commercial concerns and technical accuracy. To ensure absolute compliance with KYC procedures in order to maintain knowledge of the client business.
• To ensure billing and debt collection is carried out effectively and in a timely manner. 
• To be alert to new business opportunities and to maintain a broad general knowledge of issues affecting the offshore industry, and be able to apply this knowledge in developing new and existing business.
• To attend marketing events and seminars organised by intermediaries, whenever appropriate and possible.
• To support Ocorian’s strategy, demonstrating the ability to generate innovative operational ideas and constructively challenge the status quo.
• And any other such duties that might be reasonably required for this role.

QUALIFICATIONS REQUIRED

 Knowledge, Skills and Experience

• An enhanced level of technical knowledge to include more complex areas of trust & corporate products, investments, accounting and tax law, legislation and regulation. This includes Discretionary trust, Reserved Power Trust, Revocable/Irrevocable Trust, Private Trust Company (PTC), Employee Benefit Trust (EBT)/Employee Share Option Trust (ESOP) etc.
• Relevant professional qualification (ACCA, ICSA or STEP preferred) together with a minimum of five years relevant experience in the trust industry at management level.
• Excellent organisational and client management skills, together with full knowledge of current company and trust legislation, and the local regulatory environment.  This includes a high level of awareness of risk factors and compliance procedures.
• Professional manner with the ability to relate to persons at all levels, and to identify client’s needs, responding to these quickly and effectively.
• Excellent people management skills to include high level of integrity, excellent written and oral communication skills, and the ability to multi-task.
• Good time management skills, together with a thorough understanding of client files. In addition the post holder should have a strong appreciation of the importance of financial markets issues.
• Good interpersonal skills, with flexibility to attend after-hours functions where relevant.
• Thorough knowledge and understanding of Ocorian’s strategy, procedures and policies, compliance and technical issues to enable you to act as role model for peer group and junior staff.
• Ability to communicate in Mandarin with Chinese speaking clients is preferred.

ADDITIONAL INFORMATION

All staff are expected to embody our core values that underpin everything that we do and that reflect the skills and behaviours we all need to be successful. 

These are:

·       We are AMBITIOUS – We think and act globally, seizing every opportunity to support our clients and staff – wherever in the world they may be.

·       We are AGILE – Our independence from any financial institution gives us the flexibility and freedom to keep things simple, efficient and effective.

·       We are COLLABORATIVE – We take the time to understand our clients’ needs so that we can deliver personalised solutions every time.