Mwananchi Credit Ltd
Business Development Manager at Mwananchi Credit Ltd
Job Description
Work Experience
- Minimum of 15 years as a branch manager in Microfinance Sector.
- Knowledge of Customer Experience principles and practices.
- Good understanding of Performance Management.
Responsibilities
- Identify and implement action plans and regularly track and review Branch performance to ensure the achievement of the set targets for the branch.
- Responsible for preparation and submission of daily, weekly and monthly reports to the senior management.
- Promote high level customer service culture in the branch for potential acquisitions.
- Achieve set sales &collections targets.
- Stimulate branch growth through marketing of Mwananchi Credit Limited products and recruitment of new clients.
- Cross sell all products and services to both existing and potential clients.
- In charge of repeat business in the branch.
- Maintain high quality portfolio by ensuring on timely payments of loans and being zero tolerant to arrears.
- Conduct customer visits and ensure recoveries where necessary
Method of Application
Send your application & detailed CV to hr@mwananchicredit.com | Deadline: 30/04/24 Interviews shall be conducted on a rolling basis.
Only successful candidates will be contacted.