Client Manager, Public Sector Job Nairobi

Nairobi, Kenya
January 11, 2024
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Job Description

  • Date Posted January 11, 2024
  • Location Nairobi CityKenya
  • Category Sales & Marketing
  • Expiration date–
  • Experience 8 Years
  • Gender Both
  • Industry Sales, Marketing
  • Career Level Officer
  • Postal Code 0100

About Company

NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future.

In today’s ‘iNTTerconnected’ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve some of the world’s most significant technological, business and societal challenges.

With people at the heart of our success, NTT is committed to attracting and growing the best talent and providing an environment where everyone feels they can belong and their contribution matters.

Want to be a part of our team?Dimension Data is a proud member of the NTT Group, a global IT powerhouse headquartered in Japan. As part of NTT, we deliver a wide range of IT services and solutions to clients around the world. Although the Dimension Data brand was retired in some parts of the world in 2019, it remains well recognized in the Middle East and Africa. Join us and become part of the NTT family as we continue to provide innovative solutions that help our clients achieve their business objectives.

The Client Manager has account responsibility and their key focus is around analysing the client’s situation and business requirements through awareness, empathy and good questioning in the Public Sector

Working at NTT

  • Responsible for delivery of the metrics set in the quarterly accountability matrixes as defined by the Sales Execution Framework
  • Managing and building client relationships for commercial and enterprise accounts across East Africa. Proficient in selling: Cisco, Microsoft, Checkpoint,Veritas, DellEMC, VMWare, F5, Palo Alto, NetSuite, AWS and SAP.
  • Driving sales strategy into the account base, by working closely with the Line of Business Manager and Solution Architects / Engineers and Technology leads.
  • Accurately forecast annual, quarterly and monthly revenue pipeline and responsible for individual sales target.
  • Develop and manage client account plans to ensure revenue growth across Solution Groups.
  • Engage appropriate resources at all levels within the Company and with external partners and suppliers where necessary to ensure revenue growth.
  • Liaise between account holders and various departments as well as communicating effectively to maintain customer satisfaction and uphold company protocols.
  • Secure high-value accounts through consultative selling, effective customer solutions and promoting compelling business opportunities.
  • Meet assigned targets for profitable sales volume and strategic objectives in assigned accounts
  • Proactively assess, clarify, and validate client needs on an ongoing basis.
  • Lead solution development efforts that best address client needs, while coordinating the involvement of all necessary company personnel.
  • Closely coordinate company executive involvement/sponsorship with client management.
  • Timely reporting on the set metrics on a weekly basis or as per the manager’s requirement


  • A college degree from an accredited institution
  • A minimum of 8 years of client management, preferably within the IT field and Public Sector
  • Competent in Microsoft Office.
  • Strong CRM skills e.g., Salesforce
  • Vendor / distribution / sales channel knowledge and experience
  • Demonstrated track record of meeting sales targets


What will make you a good fit for the role?

Equal Opportunity Employer

NTT is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, color, sex, religion, national origin, disability, pregnancy, marital status, sexual orientation, gender reassignment, veteran status, or other protected category

Join our growing global team and accelerate your career with us. Apply today.

A career at NTT means:

  • Being part of a global pioneer – where you gain exposure to our Fortune 500 clients and world-leading global technology partners and work with a network of over 40,000 smart and diverse colleagues across 57 countries, delivering services in over 200 countries.
  • Being at the forefront of cutting-edge technology – backed with a 150-year heritage of using technology for good. With 40% of the world’s internet traffic running on our network and where Emoji were first invented, you can be proud of the group’s many new ‘firsts’.
  • Making a difference – by doing meaningful work that helps to shape the future for our clients, and across industries and communities around the world.
  • Being your best self – in a progressive ‘Connected Working’ environment that promotes flexibility, connection and wellbeing. Where diversity and different perspectives are embraced to ensure equal opportunities for all.
  • Having ongoing opportunities to own and develop your career – with a personal and professional development plan and access to the broadest learning offerings in the industry.