Crystal Recruitment

Customer Success & Product Adoption Sales Manager

December 5, 2023
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Deadline date:

Job Description


  • Owning and achieving the business goals and objectives by creating and nurturing the Customer success ecosystem.
  • Lead a team of customer success executives and mentor them by working with them on the field.
  • Implement customer success processes.
  • Ensure Business results through renewals and referral sales.
  • Ensure Customer Happiness and Success through CHI.
  • Manage and nurture teams.
  • Guide team growth, performance evaluation and clarity about career path


  • Degree in Accounts/Finance
  • 7 – 10 Years’ experience in a similar role
  • Strong communication skills and interpersonal skills.
  • Strong communication skills
  • Team management.
  • Disciplined execution.
  • Customer Empathy
  • Experience in managing customer support and customer success journey in similar space.

Method of Application

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