Entry Level Sales Engineer Job Nairobi

What we are looking for

We are looking to hire a Sales Engineer. As a sales engineer, you will need to understand every part of our technology stack to empower financial institutions with high-value data and insights.

What does the job involve

• Technical Expertise: Develop a deep understanding of our product offerings, APIs, and SDK integration process. Stay updated on industry trends, competitor offerings, and emerging technologies relevant to our solution.
• Pre-Sales Support: Collaborate with the sales team to understand customer requirements, identify technical challenges, and develop customized solutions to address client needs. Conduct product demonstrations, presentations, and technical workshops to showcase the capabilities and benefits of our platform.
• Solution Design: Work closely with customers to design and architect the integration of our SDK into their consumer-facing applications. Provide guidance on best practices, data security protocols, and performance optimization to ensure seamless integration and optimal performance.
• Technical Consultation: Serve as a trusted advisor to customers, offering expert guidance on leveraging our APIs to extract actionable insights from consumer financial data. Assist with API documentation, sample code, and troubleshooting technical issues during the integration process.
• Cross-Functional Collaboration: Collaborate with cross-functional teams including growth, and engineering to advocate for customer needs, provide feedback on product enhancements, and drive continuous improvement of our offerings.Post-Sales Support: Support customers throughout the implementation process, ensuring smooth onboarding, integration, and configuration of our products. Provide ongoing technical support, troubleshooting assistance, and training to maximize customer satisfaction and adoption.
  Entry Level Sales Engineer Job Nairobi

Qualifications

• Bachelor’s degree in Computer Science, Engineering, or related field. Master’s degree is a plus.
• Proven experience in a technical sales or sales engineering role, preferably within the B2B SaaS industry.
• Strong understanding of APIs, SDKs, and software integration methodologies.
• Proficiency in Python
• Excellent communication and presentation skills, with the ability to effectively convey technical concepts to non-technical audiences.
• Strong problem-solving skills and ability to thrive in a fast-paced, dynamic environment.
• Customer-focused mindset with a passion for delivering exceptional service and driving customer success.
• Time Zone overlaps at least 5 working hours with West Africa Time (WAT) and East Africa Time (EAT) to facilitate effective communication and collaboration with team members.
  
  

Benefits

• Health Insurance
  
  

This role is Remote in a time zone of at least 5 working hours from West Africa Time (WAT) and East Africa Time (EAT).