Finance Operations Manager

Upper Hill Road, Kilimani sublocation, Woodley/Kenyatta/Golf Course ward, Kibra, Nairobi, Kilimani division, Westlands, Nairobi County, Nairobi, 40476, Kenya
January 5, 2024

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Job Description

About Company

We are SGS – the world’s leading testing, inspection and certification company. We are recognized as the global benchmark for quality and integrity. Our 96,000 employees operate a network of 2,700 offices and laboratories, working together to enable a better, safer and more interconnected world. 

Job Description

  • Management and Control of all activities included in the O2C/P2P/R2R/MDM streams to ensure completeness, accuracy, and timeliness. 
  • O2C activities include Credit Management, Revenue Recognition, Cash Allocation, Month End Closing and Collections. 
  • P2P activities include Invoice Processing, Payments, Travel &Expenses, Purchase Order Processing and Month End Closing  
  • R2R activities include fixed asset accounting, intercompany accounting, Inventories management, and Management Reporting and General Ledger management. 
  •  MDM activities include Data Quality, Enrichment, Governance and Cleansing of the data of different streams: P2P / O2C / R2R. 
  • Control costs related to Country Cluster Finance Team by managing the overall budget, monitoring savings objectives, reviewing financial analysis of all initiatives and investigating variances in forecasted expenses or usage. 
  • Ensure internal controls are in place and maintained. 
  • Coordinate audit and compliance activities. 
  • Collaborate with country, regional and Corporate Accounting and Controlling functions. 
  • Maintain strong relationships with internal and external stakeholders to ensure the immediate resolution of problems as well as being responsive to future needs. 
  • Coordinate improvement programs with outsource service providers 
  • Ensure effective employment/deployment of motivated and competent individuals and teams. 
  • Monitor and action to ensure that all KPI´s agreed with the countries in SLAs meet the targets defined. 
  • Timely and appropriately escalating and follow up all issues. 
  • Strong collaboration with the GPOs and regional finance transformation teams during country migrations and other improvement initiatives led by GPOs 
  • Collaborate closely with peers to contribute to achievement of all KPI´s for the 3 streams: P2P and O2C and R2R. 
  • Work closely with finance transformation team to improve processes and systems as needed. 
  • Work closely when finance transformation to on board future countries into the finance cluster. 
  • Comply, at all times, with SGS Code of Integrity and Professional Conduct. 
  • Any other duties and responsibilities assigned to by the Regional Finance Transformation Manager and / or Regional Operation controller from time to time. 
  • Ensure that work carried meets the requirements of the SGS Code of Group Integrity, Professional Conduct and Confidentiality standards and procedures. 


  • University Degree in Finance, Business Administration or Accounting 
  • Chartered Accountant i.e. ACCA or CPA  
  • 10+ years of practical accounting experience  
  • Experience in working in a Country Cluster environment preferable 
  • Management experience in large multi-national organization 
  • Wide experience with accounting and financial systems 
  • Working knowledge in internal controls in Country Cluster environment  
  • Experience with budgeting processes  
  • Experience in working in a multi-cultural environment 
  • Experience in process improvements and system implementations 
  • Experience in managing a team of >50 people. 
  • Develop self and others, Build high performance teams 
  • Embraces change, collaborates effectively and translates strategy into actions 
  • Able to examine and interpret financial data  
  • Ability to work with financial information systems, Oracle E-Business Suite experience is a plus 
  • Able to assess financial systems requirements and provide recommendations  
  • Perform high quality work and makes decisions under time pressure 
  • Excellent communications skills  
  • Genuine interest in finance best practices  
  • Experience with executive level presentations 
  • Interpersonal skills and assertiveness  
  • Willingness to travel up to 25% of the time in the first year to get know the company and to build the relationships with the key stakeholders. 

Additional Information

  • The Finance Operations Manager will be leading the company’s Finance accounting operations function in its captive SGS country cluster located in Nairobi, Kenya that will provide SGS East Africa,West Africa and Southern Africa affiliates with services in the Purchase to Pay(P2P), Order to Cash(O2C), Record to Report (R2R) and Master Data Management areas 
  • His/her primary responsibilities will include the day to day leadership and direction of the finance team, that serves the Finance Country Cluster customers and ensuring performance that meets or exceeds service level agreements.   
  • The Finance Operations Manager participates in the financial support of the country cluster organization and manage and control costs.