Mwananchi Credit Ltd

Head of Collections

July 9, 2024
Application deadline closed.
Deadline date:
Application deadline closed.

Job Description

Direct Reports: Collections and Recovery Managers Indirect Reports: Collections and Recovery Officers

Key Responsibilities

  •  Reduction in the Non-Performing Loan book as per the set targets. Manage the entire products’ portfolio to minimize losses.
  •  Evaluate the debt collection cycle and track all arrears.
  •  Timely and effective implementation of the collections matrix
  •  Prepare reports for all units and follow up to facilitate full repayment.
  • Champion the collections policy and prepare requisite reports.


  •  A bachelor’s degree in finance, accounting, business administration, or a related field.
  •  5 years’ experience in debt recovery and credit management.
  •  Certification in Credit Management and Debt recovery.
  •  Experience in the Microfinance industry preferred.

Desirable Attributes

  •  Proactive and assertive
  •  Analytical and innovative
  •  Knowledgeable on financial services
  •  Negotiation skills

Method of Application

Email: Deadline: 12th July, 5PM.