Head of Technology Business Management (Senior Director)

Job Description

Head of Technology Business Management (Senior Director)

Key Responsibilities:

*This position is open for candidates based in any country where World Vision International is legally registered to operate*

The Head of Technology Business Management (TBM) will be responsible for developing, implementing, and managing the TBM framework to ensure effective governance and alignment of IT investments with business priorities. This global role will oversee TBM processes across all regions, optimizing technology spend and value realization while fostering cross-functional collaboration and strategic decision-making.

GOVERNANCE & STRATEGY:

• Develop and implement governance frameworks to manage IT investments, ensuring compliance with organizational policies and industry standards.
• Develop functional or departmental strategy to support Enterprise strategy.

STAKEHOLDER MANAGEMENT:

• Foster relationships within IT and other business units to promote collaboration and alignment in planning and execution.
• Initiate changes to improve business outcomes and lead change initiatives, communicating frequently about the rationale, expected outcomes, and impact.

BUDGET MANAGEMENT:

• Oversee IT budgeting process, ensuring optimal allocation of resources while driving cost transparency and accountability.
• Build a culture of financial transparency, developing reports and dashboards that offer insights into IT spend and value.

DEMAND MANAGEMENT:

• Align IT resources and capabilities with business demands, ensuring adequate response to the changing needs and priorities of the organization.

STRATEGIC SOURCING:

• Defines and implements the Sourcing Strategy for developing and maintaining strategic partnerships with vendors and applying contracting best practices.

IT PERFORMANCE MANAGEMENT:

• Oversee establishment, measurement, reporting and analysis of IT department KPIs and.

PRODUCT MANAGEMENT:

• Lead the Digital Workplace Product Team, ensuring alignment with business partners and responsiveness to their needs.

TOOL IMPLEMENTATION:

• Oversee the implementation and management of TBM tools and platforms, ensuring accurate data collection, analysis, and reporting.

TEAM LEADERSHIP:

• Regularly engage with the team to monitor progress, provide feedback, mentorship, development opportunities and ensure resource availability, while establishing clear objectives and fostering an inclusive and rewarding work environment.

WORKFORCE PLANNING:

• Forecast skill requirements based on emerging technologies and customer demands, ensuring the team is well-equipped and aligned with future needs.

KNOWLEDGE, SKILL AND EXPERIENCE:

• Bachelor’s or Master’s Degree in Computer Science, Information Systems, other related field, or equivalent work experience.
• Strong understanding of IT cost allocation methodologies, financial modeling, and business case development. 
• Excellent leadership and communication skills, with the ability to influence and inspire at all levels of the organization. 
• Strong analytical, problem-solving, and decision-making skills.
• Typically has 15+ years of IT and business/industry work experience.
• Extensive experience (10+ years) in IT financial management, Technology Business Management, or related roles, including managing global teams. 
• At least 3 years of experience in managing multiple, medium to large cross-functional teams or projects, influencing senior level management and key stakeholders.
• Demonstrated ability to launch and deliver multiple, concurrent IT projects on time and within budget.
• Demonstrated success in developing and implementing Technology Business Management  frameworks and tools at scale. 
• Willingness and ability to travel domestically and internationally, as necessary.

Head of Technology Business Management (Senior Director)