ICT Assistant II at Ethics and Anti-Corruption Commission

Job Description

ICT Assistant II at Ethics and Anti-Corruption Commission

JOB GRADE – EACC “10” (1 POST), REF: EACC/CSS/ICTAII/10

Reporting to the Deputy Director – ICT, jobholder is responsible for the installation, configuration, maintenance and support of the Commission’s IT systems, hardware and network infrastructure.

Duties and Responsibilities:

• Provide frontline technical support to end users, troubleshooting hardware, software, and network issues promptly and effectively.
• Install and configure new software and hardware components and perform routine maintenance tasks.
• Configure, maintain, administer, and monitor network infrastructure and security systems including LAN, WAN, WiFi, switches, firewalls, routers, anti-virus solutions, among others.
• Assist in implementing and enforcing ICT security policies, procedures, and protocols to mitigate risks and protect against cybersecurity threats.
• Provide basic contextual and technical training to users.
• Analyze and test computer setups to ensure viability with modern systems.
• Maintain ICT equipment and associated peripherals to ensure proper utilization of the Commission’s resources.
• Maintain accurate records, documentation, and reports related to ICT activities, including technical documentation, user manuals, and incident reports.

Requirements for Appointment:

For appointment as an ICT Assistant II, a person must possess the following qualifications:

• Minimum relevant work experience of four (4) years in ICT support, systems & hardware installation and maintenance, ICT network & security systems configuration and monitoring, and end-user training.
• Diploma in Information Technology, Computer Science, Business Information Technology, or equivalent from a recognized institution.
• Cisco Certified Network Associate (CCNA) / Security+ / Network+ Certification.
• Kenya Certificate of Secondary Education (K.C.S.E.) minimum mean grade of C or its equivalent from a recognized institution.
• Certificate in computer application skills.

Method of Application

Interested candidates who meet the set criteria should complete EACC Form 1 online
from https://jobs.integrity.go.ke and attach copies of ID, CV, academic/ professional
certificates (certified by the issuing institution), clearances and testimonials.

All applications must be made online and will be acknowledged via an email. Only
shortlisted candidates will be invited for interview.

To be considered, applications should be received not later than Monday, 8th April, 2024 at 5.00 pm.

Canvassing will lead to automatic disqualification.Interested and qualified? Go to Ethics and Anti-Corruption Commission on jobs.integrity.go.ke to apply.

ICT Assistant II at Ethics and Anti-Corruption Commission