Danish Refugee Council

Information Technology (IT) Intern at Danish Refugee Council

00100, Nairobi Kenya
May 21, 2024
Full Time
Application deadline closed.
Deadline date:
Application deadline closed.

Job Description

Information Technology (IT) Intern at Danish Refugee Council

Overall purpose of the role: 

Provide additional technical support required to maintain a standard level of service to the office and be the main point of contact for IT related issues in DRC Kenya Eastleigh field office in Nairobi for a duration of 6 months. The role will be responsible for planning, development and implementation of hardware, software applications, programming & systems network and integration of a management information system or enterprise network in coordination and consultation with the DRC IT Officer.

Responsibilities: 

  • Install and configure computer hardware, authorized software, systems, networks, printers, and scanners. 
  • Liaise with the Country MIS Coordinator regarding issues/faults in a timely manner.
  • Offer technical support to all end users of hardware & software issues. 
  • Ensure that company data is safely backed up to OneDrive and SharePoint. 
  • Daily monitoring of servers to for optimal performance,100% uptime and availability of systems. 
  • Maintain, improve, and ensure healthy back-ups of beneficiaries’ database. 
  • Generate monthly systems usage reports.
  • Oversee software and network security.
  • Undertake simple development tasks on the Information Management Systems as assigned from time to time. 
  • Continually perform preventative maintenance.

Experience and technical competencies:  

  • At least 1 Year Experience in fast paced organization.
  • Have HTML, PHP-MVC, JS and CSS coding background. 
  • Knowledge of CodeIgniter framework will be an added advantage. 
  • Basic understanding of relationship database including MySQL. 
  • Basic understanding of Linux (Ubuntu) and Windows 10 support. 
  • Knowledge of and competence in Microsoft operating systems and Microsoft 365. 
  • Attention to detail with an excellent analytic and research background. 
  • Cheerful, articulate, positive attitude and eager to learn. 

Education: 

  • Bachelor’s degree in Information Technology or other related field from a recognized institution 
  • Certification in computer networks (CCNA, N+, etc)

Languages:

  • Fluency in English and Kiswahili.

Information Technology (IT) Intern at Danish Refugee Council

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