Crystal Recruitment

IT Administrator at Crystal Recruit

00100, Nairobi Kenya
May 25, 2024
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Job Description

IT Administrator at Crystal Recruit

Responsibilities

  • Root cause identification and remediation on various hardware and software platforms
  • Understand and manage all the software for all the systems i.e. parking management, one drive, cameras, access control, PAVA.
  • Give suggestions on how to improve the overall networking of the Centre.
  • Resolve all camera related issues and to keep track of all inventories assigned to you.
  • Manage all networking and fiber cables within the Centre.
  • Work with the website team and give suggestions on how to improve the efficiency for the same.
  • Ensure all hardware and software is moving smoothly by frequent checks and cleaning.
  • Keep track of all anti-virus licenses, government licenses i.e. kamp-prisk license for pava, software licenses if any.
  • Detect and resolve any issues in relation to the network and data connectivity issues.
  • Keep up-to date with all new technological advancements.

Requirements

  • Degree in Information Technology or verifiable commensurate experience
  • 4-6years of experience in a similar role
  • Experience in troubleshooting and diagnosing all aspects of networking and Microsoft products at desktop level.
  • Ability to manage all ISPs.
  • Experience supporting basic network technologies.
  • Experience with integrations, mergers, and acquisitions preferred.
  • Impeccable attendance and superior customer service / communications skills required.
  • Critical thinker Ability to recognize, analyze, and effectively solve problems in a timely and organized manner using industry best practices and procedures required.
  • Superior relationship skills with the ability to work with multiple personalities.
  • Ability to multi-task in a fast-paced environment, flexibility and agility required.
  • Ability to work with little supervision and within changing priorities in a dynamic rapidly changing and growing environment required.

IT Administrator at Crystal Recruit