IT Administrator at Nathan Digital

Kenya
November 23, 2023
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Deadline date:

Job Description

As the IT Administrator, you will play a crucial role in maintaining and optimizing our organization’s IT infrastructure. You will be responsible for managing our computer systems, networks, and ensuring the overall efficiency and security of our IT environment. The ideal candidate will have a strong technical background, excellent problem-solving skills, and a proactive approach to IT support.

Responsibilities:

Network Administration:

  • Maintain and administer computer networks, including hardware, software, and other related systems.
  • Ensure network security and implement data backup and recovery procedures.
  • Troubleshoot network issues and collaborate with external vendors when necessary.

System Maintenance:

  • Install, configure, and update software and hardware components.
  • Monitor system performance and ensure all systems are operating securely and efficiently.
  • Conduct regular system audits to ensure compliance with company policies and regulations.

User Support:

  • Provide technical support to end-users, addressing hardware and software issues.
  • Assist in the onboarding of new employees, including setting up user accounts and access permissions.
  • Develop and maintain user documentation and training materials.

Security Management:

  • Implement and manage security measures to safeguard the organization’s computer systems and data.
  • Stay current with industry trends and updates related to IT security.
  • Conduct regular security assessments and respond to security incidents.

Collaboration and Communication:

  • Work closely with other departments to understand their IT needs and provide appropriate solutions.
  • Communicate effectively with team members and management on IT-related matters.
  • Participate in IT planning and contribute to the development of IT policies and procedures.

Qualifications:

  • Bachelor’s degree in Information Technology, Computer Science, or a related field.
  • Proven experience as an IT Administrator or similar role.
  • Strong knowledge of computer networks, systems administration, and security.
  • Familiarity with hardware and software troubleshooting.
  • Excellent problem-solving and communication skills.