Product Manager at Poa Internet

Job Description

Product Manager at Poa Internet

Poa! internet is the fastest growing and highly innovative ISP in Kenya. The company was founded in 2014 with a vision to provide internet in every home in Africa. At poa! We believe by empowering people, we can actively drive digital inclusion in these markets. We deploy a cost-effective internet service in Kenya, with the aim of providing affordable access to content and Internet to low-income members of society.

We are growing very fast to cover the rest of Kenya and eventually Africa. It is envisaged that the success of the business will grow to over 150 networks across East Africa. It is from this background that we seek prospective candidates to fill the role of Product Manager.

At Poa, we pride ourselves on being a values-driven company and we love working with values-driven employees. Poa’s vision is “Internet in every home in Africa”. To achieve this vision, we live by our values, captured in the acronym, CONNECT. At Poa, we: Create a better world for the people we serve, Open our eyes to problems and opportunities, Never stop learning never stop moving forward, Name it, own it, solve it, Engage with the bigger picture even in the details, Care about each other and Tujienjoy kazini.

Mission Statement for the Role:

Innovation is at the core of Poa’s ability to scale rapidly and cost-effectively, product development plays a crucial part in that. The mission for the product manager is to own the end to end delivery of product features and roadmap continually driving efficiencies and innovations to meet our strategic goals. 

Overall Responsibility:

The Product Manager will work on identifying, validating, designing and enabling a set of product features across different product areas that impact several business segments to provide solutions to solve customer/user challenges.​

Financial:

None

People:

None at the moment

Key SMART Results for A-Player Success – By end of year 1

1. Customer-Centric Product Development & Strategic Vision:

• Manage a designated product or feature within the portfolio, focusing on customer needs and market demands.
• Develop and implement product strategies and roadmaps aligned with overarching business goals and market trends.
• Collaborate closely with cross-functional teams to ensure successful product delivery and address evolving customer requirements.
• Collect and analyze market and user feedback to inform product enhancements and strategic decisions, ensuring continuous improvement.

2. Revenue Growth and Market Expansion:

• Balance tactical execution with strategic alignment to drive revenue growth and market expansion.
• Prioritize features, manage resources effectively, and meet project deadlines to maximize market opportunities and revenue potential.
• Address user needs and manage competing stakeholder expectations to optimize product performance and market competitiveness.
• Communicate effectively with diverse teams and stakeholders to ensure alignment on revenue-focused initiatives and market expansion strategies.

3. Cross-Functional Collaboration:

• Influence product direction within the designated area by collaborating with peers, designers, and engineers.
• Advocate for the user and market needs, ensuring that cross-functional teams are aligned with customer-centric product development.
• Represent the product team in discussions with stakeholders, fostering effective communication and collaboration across departments.

4. Learning and Development:

• Demonstrate strong product management skills, continuously learning and adapting to industry best practices.
• Engage in cross-functional collaboration and communication to foster a culture of learning and development within the team.
• Utilize market and user research abilities to stay informed about industry trends and evolving customer preferences.
• Apply problem-solving and decision-making skills to overcome challenges and drive innovation within the product development process.

5. Execute on Poa Product Priorities:

• Execute on product priorities by effectively managing resources and prioritizing features in alignment with business objectives.

Level of Management Experience required (Mandatory & Nice to Have)

Nice to have- At least 2 years Management Experience

Department stage of development where this role sits (starting, preparing for scale, scaling, maturing)

Preparing for scale.

Key Competencies – Criticality (H, M ,L)

1. Strategic thinking with the ability to set a clear product vision and strategy –  H

2. A deep understanding of market trends, customer needs, and competition –  M

3. Strong communication skills for conveying the product vision and goals –  H

4. Good decision-making with the capability to make informed decisions based on data and insights –  H

5. Great ability to manage relationships with various stakeholders effectively –  H

6. Technical Skills or Domain Knowledge – H

Mandatory criteria with no exceptions to hire:

1. Strong product management skills.

2. Cross-functional collaboration and communication skills.

3. Market and user research abilities.

4.Problem-solving and decision-making capabilities

Product Manager at Poa Internet