Summit Recruitment & Search

Sales Administrator (Client Engagement Partner) at Summit Recruitment and Search

00100, Nairobi Kenya
April 16, 2024
Application deadline closed.
Deadline date:
Application deadline closed.

Job Description

  • Ensure all client agreements are completed and manage the invoicing process.
  • Demonstrate effective self-leadership and collaboration with Client Partners, Business Delivery team, and clients for initiative success.
  • Develop, execute, and manage project plans for successful onboarding of new learning journeys and projects.
  • Maintain operational and logistical support for internal stakeholders and client partnerships.
  • Customize contractual agreements and ensure timely execution.
  • Provide first-level support for clients, addressing queries promptly.
  • Develop a strong understanding of solutions, processes, and systems to support clients effectively.
  • Attend client meetings alongside Client Partners as needed.
  • Plan and facilitate Quarterly and Annual Business Review meetings with clients.
  • Monitor and track client impact journeys, recommending necessary changes.
  • Analyse client performance and collaborate with relevant stakeholders for required actions.

Qualifications

  • Relevant Bachelor’s degree.
  • Must have a minimum of 4 years’ experience as a Sales administrator preferably for a learning and training institution.
  • Must have exceptional problem-solving skills, along with strong verbal and written communication abilities, and high emotional intelligence.
  • Must have experience in account management, sales administration and customer success is required.
  • Possesses analytical prowess to evaluate data and recommend enhancements for client success.

Deadline for applications: 30th April 2024