Sales Officers – Retail Life (Alternativel Channels) – Nyeri at CIC Insurance

Job Description

The key responsibilities will include:

• Generating new retail life business from the allocated Market/Channel;
• Educate new and existing clients on retail life products;
• Attending to customer queries and complaints;
• Liaising with the various departments to ensure timely service delivery to the clients
• Providing timely and accurate quotations within the turnaround times
• Gathering market intelligence to ensure updated product range;
• Follow up to ensure persistency is at the acceptable rate; and
• Promoting CIC brand.

Qualifications

• Minimum of a Diploma in a business related course.
• A Bachelor’s degree is desirable
• Relevant professional qualifications in Certificate of Proficiency in Insurance – COP/ECOP/ Diploma in Insurance (AIIK/CII)/LOMA
• Excellent communication and presentation skills
• Good negotiation skills
• Problem solving skills
• Excellent customer care skills