Salesforce/Vlocity Developer at Cigna

Job Description

Salesforce/Vlocity Developer at Cigna

• As a Salesforce/OmniStudio(Vlocity) Developer you will be joining the team supporting and developing the Salesforce Experience Cloud applications in use by the International Health Delivery Services – Global team.
• Your role, as part of an Agile Scrum team, will include ensuring the system is healthy and configuring & customising Salesforce to meet new business requirements.
• You will join a global team that is going from strength to strength, designing and building solutions that are the driving force behind the growth of the business.

About You

• You’re the type of person that is always looking to learn and embrace existing and emerging integration capabilities/approaches.
• You’re passionate about all things technology and keep up to date with the latest industry trends and products.
• You’re the type of person that loves the challenge of solving complex technical problems by thinking outside the box.

A Normal Day Looks Like

• Developing and documenting customised solutions leveraging OmniStudio components such as Omniscripts, Data Raptors and Integration Procedures to complement built-in Salesforce functionality
• Develop system integrations involving Salesforce.com web services (JSON, SOAP) and OmniStudio Data Raptors and Integration Procedures
• Managing daily support and maintenance of the Salesforce instance, and conduct long-term improvement operations to ensure function, health and compliance. This can include user management, report and dashboard creation, issue investigation.
• Analysing requirements to ensure information is complete and determine complexity. Ideally use out-of-the-box functionality – determine what different design options exist and highlight any compromises.
• Collaborating with other technology teams to facilitate interfaces between Salesforce and other systems.
• Communicating with business partners to set expectations and negotiate when needed, explain complex technical issues and produce technical documentation.
• Work with the Agile Team to ensure internal communication is maintained to ensure efficient operation.
• Ensuring that solutions adhere to Salesforce best practices and leverage standard functionality where possible.
• Ensuring any developed solutions are written to be maintainable, scalable, testable and deployable.

Ideally You Will Have Experience With Or Have

• Omnistudio developer with Omniscripts, Data Raptors and Integration Procedures
• Experience Cloud , Salesforce Service Cloud and/or Health Cloud
• Salesforce Administrator & declarative development – Workflow automation, Validations, Object Model, Security Model
• Apex, Triggers, Visualforce, Lightning Aura/LWC
• Calling external REST/SOAP APIs and web services from Salesforce
• UI development: .js, .css, Bootstrap
• Copado , VS Code, JIRA/ADO
• Would be useful to have knowledge of other object oriented development language(s) such as Java
• SQL Scripting
• Agile development methodologies (such as SAFe)
• Exceptional English verbal, written and interpersonal skills
• At least one of
  • Certified Salesforce Administrator
  • Certified Platform App Builder
  • Certified Platform Developer I
  • Certified Omnistudio Developer

It Would Be Great If You Have

• Bachelor’s degree in Computer Science or a related discipline
• 1+ years as a Salesforce Administrator with declarative development – Process Builders, Workflow, Validations, Object Model, Security
• Certified Platform Developer II and above
• Certified OmniStudio Consultant
• Certified Copado Fundamentals I and II
• Experience with Salesforce DevOps tools such as Copado, Git, SFDX
• Experience with Health Cloud
• Experience with SmartComms.

Salesforce/Vlocity Developer at Cigna