Senior Manager/ Lead- Wholesale Services at Safaricom Kenya

Job Description

Senior Manager/ Lead- Wholesale Services at Safaricom Kenya

• Reporting to the Tribe Lead – Enterprise Solutions, the role holder will be required to identify and enhance all key opportunities to grow Wholesale Transit, Data Center & Colocation business and develop robust framework for Wholesale Infrastructure. In addition, the role holder will grow & develop Wholesale IP Transit business and Tower Colocation business. Further to this, the role holder will develop partnerships and alliances to enhance capacity and seize wholesale opportunities and negotiate & effectively monitor capacity & Infrastructure costs & assets.
• The role holder will also be expected to develop a data center commercialization and sales strategy, Manage Key relations & partnerships and represent the business at key networking events regionally & internationally

RESPONSIBILITIES

Develop Robust framework for Wholesale Infrastructure

• Carry out a SWOT analysis to identify potential areas of new business.
• Track and note various business models being used regionally and internationally to develop and growth wholesale sales.
• Carry out extensive research and market intelligence to identify new opportunities for growth of revenues.
• The framework should include clear decision milestones for review of the wholesale rates and their implications on the business.
• Document a clear roadmap with the necessary SWOT implications built in that will inform the business and drive its wholesale sales strategy.

Growing Mobile Wholesale Business 

• Track and monitor on a daily, monthly and quarterly basis revenue growth against set budgetary targets
• Develop a well thought out wholesale commercial model framework that ensures regulatory compliance while optimizing wholesale opportunities for the business.
• Develop effective business case that clearly justify investment potential for new infrastructure opportunities.
• Monitor and track product pricing both locally and international for similar infrastructure products.
• Minimize revenue leakage due to under-reporting and incomplete recognition of revenue

Growing Fibre Wholesale & IP Ttransit Business   

• Track and monitor on a daily, monthly and quarterly basis revenue growth against set budgetary targets.
• Develop a well thought out wholesale commercial model framework that ensures regulatory compliance while optimizing wholesale opportunities for the business.
• Develop effective business case that clearly justify investment potential for new fibre opportunities.
• Monitor and track product pricing both locally and international for similar fibre products.
• Minimize revenue leakage due to under-reporting and incomplete recognition of revenue.

 Growing Tower Business   

• Track and monitor on a daily, monthly and quarterly basis revenue growth against set budgetary targets.
• Develop a well thought out wholesale commercial model framework that ensures regulatory compliance while optimizing Tower opportunities for the business.
• Develop effective business case that clearly justify investment potential for new infrastructure opportunities.
• Monitor and track product pricing both locally and international for similar Tower products.
• Minimize revenue leakage due to under-reporting and incomplete recognition of revenue.

Infrastructure Costs & Assets 

• Carry out detailed analysis to establish which is more effective-leasing or buying key Infrastructure assets, including data centers
• Develop robust and insightful business cases that help demonstrate the more effective cost strategy.
• Ensure quality is not compromised for on data and is a key compliment in optimizing the cost framework.
• Institute a clear framework for mitigating fraud by liaising effectively with internal stakeholders and developing complementary tools that proactively mitigate fraud.

Manage Key relations & partnerships 

• Prepare and maintain an effective annual calendar that optimize the relationships with various carriers and enhances competition.
• Develop an effective framework for monitoring effective partnerships.
• Explore new partnership opportunities that create opportunities for growth.

Attend Key networking events   

• Identify and plan for all known key events touching on carrier business
• Attend at least one key networking event annually.
• Document and implement learnings for the benefit for the business.

Supervisory                   

• Recruit, develop and retain people with outstanding skills, qualifications and potential.
• Performance management and identification of training needs
• Build talent by identifying and developing new leaders for the respective environment.
• Employee relations and collaborative teamwork 
• Coaching and guidance of subordinates
• Build professionalism, loyalty and commitment to the organization.
• Communicate actively and effectively resolving any potential conflicts that may arise

QUALIFICATIONS

• A graduate in technology, business/commerce or related field 
• Proven experience of over 10 years in leadership, managing commercial and product teams in Telecommunications,  with a solid understanding of the local, regional and international wholesale/carrier business and market 

Senior Manager/ Lead- Wholesale Services at Safaricom Kenya