NTT Ltd

Solutions Architect, Managed Services Job Nairobi

Nairobi, Kenya
January 8, 2024
Full Time

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Job Description

About Company

NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future.

In today’s ‘iNTTerconnected’ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve some of the world’s most significant technological, business and societal challenges.

With people at the heart of our success, NTT is committed to attracting and growing the best talent and providing an environment where everyone feels they can belong and their contribution matters.

Want to be a part of our team?Dimension Data is a proud member of the NTT Group, a global IT powerhouse headquartered in Japan. As part of NTT, we deliver a wide range of IT services and solutions to clients around the world. Although the Dimension Data brand was retired in some parts of the world in 2019, it remains well recognized in the Middle East and Africa. Join us and become part of the NTT family as we continue to provide innovative solutions that help our clients achieve their business objectives.

The primary responsibility of the Solutions Architect /Pre- Sales Engineer is to consult with the client and work with internal teams to create strategies, transformational designs and the architectural vision for complex solutions that address the clients’ needs. They provide multi-technology consulting services on all aspects of application software, infrastructure and related technology components.

“Provides primarily pre-sales technical support for the development and implementation of complex products/applications/solutions. Uses in-depth product knowledge to provide technical expertise to sales staff and the customer through sales presentations and product demonstrations. Assists the sales staff in assessing potential application of company products to meet customer needs and may prepare
detailed product specifications for the development and implementation of customer products/applications/solutions. May create detailed design and implementation specifications for complex products/applications/solutions. May build a mini application based on customer requirements to demonstrate feasibility of the application, often requiring rapid prototyping and/or product demo for client. May provide consultation to prospective users and/or product capability assessment and validation.”

Working at NTT

Key roles and responsibilities:

  • Listen /elicit customer requirements and document the user/customer story.
  • Contributes to the development of solution architectures in specific business, infrastructure, or functional areas.
  • Identifies and evaluates alternative architectures and the trade-offs in cost, performance and scalability.
  • Produces specifications of cloud-based or on-premises components, tiers and interfaces, for translation into detailed designs using selected services and products.
  • Supports a change programme or project through the preparation of technical plans and application of design principles that comply with enterprise and solution architecture standards.
  • Takes responsibility for understanding client requirements, collecting data, delivering analysis and problem resolution.
  • Monitors the external environment to gather intelligence on emerging technologies.
  • Creates reports and technology roadmaps and shares knowledge and insights with others.
  • Designs components using appropriate modelling techniques following agreed architectures, design standards, patterns and methodology.
  • Creates multiple design views to address the concerns of the different stakeholders of the architecture and to handle both functional and non-functional requirements, including proof of concept (POC).
  • Reviews, verifies and improves own designs against specifications.
  • Contribute to the development of new go to market services and contributes knowledge on relevant verticals.
  • Operate across both the technical levels within the enterprise architecture and the value chain in order to develop holistic and integrated solutions.
  • Work with commercial Architects to develop a cost /contract term.

Knowledge, skills and attributes

  • Solid knowledge of multi-vendor service integrations and cross-functional software, OS’s and infrastructure designs
  • Excellent communication skills both verbal and written
  • Knowledgeable on how specific infrastructures and application software are deployed in line with relevant methodologies and frameworks
  • Ability to develop and leverage their knowledge of reference architectures
  • Ability to maintain knowledge of trends and development in technology domains.
  • A hunter with superb communication Skills  

Academic qualifications and certifications:

  • Tertiary level – bachelor’s with 7 yrs. experience; or post-graduate degree with at least 3 years’ experience in a consulting capacity/working in a vendor/ partner environment.
  • Experience in sales of platform based managed service is a distinct advantage.
  • Practitioner certificates with reputable global cloud services provider such as AWS, Google, Microsoft.
  • Certification and working knowledge of ITIL, Service Management and Integration, Business Analysis -CBAP
  • Scaled Agile certification/Scrum /PRINCE 2
  • TOGAF certification will be an added advantage.

Experience required:

  • Solid professional technical, IT or Operations experience within a large scale (preferably multi- national) technology services environment on the following areas: Software Development, Application Support and Infrastructure Support
  • Some Project or Program Management experience is preferred.
  • Proven client engagement and consulting experience coupled with solid experience in client needs assessment and change management.
  • Proven experience in integrating the solution for the project with the business domain, enterprise concerns, industry standards, established patterns and best practices.
  • Experience working in an agile development environment

Additional Job Description

  • Seasoned and experienced professional
  • Has full understanding of specialisation area
  • Resolves wide range of issues in creative ways
  • Fully qualified, career level, career journey-orientated • Uses good judgement in selecting tools and methods to solve problems
  • Networks with senior internal and external people in own area of expertise
  • Receives little instruction on day-to-day work, receives general instructions on new assignments

#dimensiondatacareers

What will make you a good fit for the role?

Equal Opportunity Employer

NTT is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, color, sex, religion, national origin, disability, pregnancy, marital status, sexual orientation, gender reassignment, veteran status, or other protected category

Join our growing global team and accelerate your career with us. Apply today.

A career at NTT means:

  • Being part of a global pioneer – where you gain exposure to our Fortune 500 clients and world-leading global technology partners and work with a network of over 40,000 smart and diverse colleagues across 57 countries, delivering services in over 200 countries.
  • Being at the forefront of cutting-edge technology – backed with a 150-year heritage of using technology for good. With 40% of the world’s internet traffic running on our network and where Emoji were first invented, you can be proud of the group’s many new ‘firsts’.
  • Making a difference – by doing meaningful work that helps to shape the future for our clients, and across industries and communities around the world.
  • Being your best self – in a progressive ‘Connected Working’ environment that promotes flexibility, connection and wellbeing. Where diversity and different perspectives are embraced to ensure equal opportunities for all.
  • Having ongoing opportunities to own and develop your career – with a personal and professional development plan and access to the broadest learning offerings in the industry

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