Team Lead at Reeds Africa Consult

Job Description

Team Lead at Reeds Africa Consult

Job Purpose;

• The main role will be to oversee the debt management process, debtor’s portfolio and ensure all collection targets are adhered to.

Main Tasks and Responsibilities 

• Monthly collection process audits to ensure appropriate communication across are always adhered to. 
• Monitoring the performance of loans and advances and preparing, analyzing portfolio performance reports for management decisions 
• Initiate appropriate control processes and innovation in collections and recoveries to ensure increased output and mitigation of high risk accounts. 
• Preparing daily activity and performance reports for the team and reporting to the management
• Managing flow of work including preparing work plans, managing drop calls, file pools and messages 
• Manage team resources to ensure the team is efficient e.g. airtime management 
• Conducting monthly performance reviews for the team members 
• Identify gaps and conduct regular team member training 

Skills and Qualifications 

• Minimum bachelor’s degree from a recognized university 
• At least 3-5 year experience in Conventional loans 
• Working knowledge of MS office 
• Should have experience in debt collection
• NOTE: Additional duties may and will be allocated on a need basis.

Team Lead at Reeds Africa Consult