Lubricants Sales Supervisors Vivo Energy Nairobi, Kenya

Nairobi, Kenya
January 22, 2024

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Job Description

About the job

Job Purpose:

Support Delivery of expected Retail Lubes Volume, Grow sell-out of lubes at station, Enhance clean, Hygienic and bright stations/service bays.

Execute lubes marketing initiatives to improve sell out, maintain and develop strong customer relationships, whilst at same time adopting defend and growth strategies.



  • Ensure Site meets Monthly Target for their Lubes Volume
  • Ensure LPG targets are met per site
  • Increase Lubricants Sales through retention and recruitment of new customers at assigned sites
  • Push for LPG Sell-out and recruit new customers
  • Push to grow LPG sales to increase our market share
  • Ensure Lubes sales record and OE elements (AVA) compliance at 100%. Through recording, Observing and analysing site’s Lubricant sales (Especially high turnover SKUs) Weekly
  • Build rapport & maintain good relationship with all customers and TMs
  • Contributes to Sites success by meeting Lubricant Sales Goals
  • Market monitoring and Intelligence – Maintain database of the market size, competitors and market shares. Provide regular market intelligence such as pricing, new customers, competitor activities etc
  • Defend business from competition by working along with OS to aggressively follow-up on site lubes prospects around the station to make purchase
  • Ensuring Retail sites compliance with lubes stocks availability, visibility and active selling (AVA). C
  • Make sure LPG cages are well merchandised, Branded and price well displayed
  • Monitor LPG stocks at stations to avoid stock-outs
  • Monitor Cylinder Float holding per sites
  • Conduct Basic trainings to OS on product knowledge
  • Enhance Clean, Hygienic and safe site by ensuring CSAs/OS/mechanics/Qms have complied with proper PPE & Clean uniform
  • Conducting site Audits through check lists to ensure clean and bright standards at sites are adhered to
  • Ensure proper merchandising of MDUs, cleanliness of service bays, and good housekeeping at service bay
  • Ensure proper execution of customer value propositions (CVPs) for initiatives such as VRPT (Vivo Retailer Portal Tool), Service Bay/Motorbike booth Operations and Pitstop/free checks execution at forecourts
  • Continuously Execute Marketing initiative to improve sell out (AVA agenda, Cheki Mbele initiative) etc
  • Undertake service bay HSSE and Cleanliness audit at each site visit
  • Do TNT/PI reporting for service bay/Customer Champions staff

Technical Skills

  • Knowledge of Lubricants
  • Knowledge of product specification
  • Under Bonnet diagnostic techniques
  • Customer Value Propositions:
  • Stock management techniques
  • Mastery of HSSE rules

Operational Skills

  • Active Contributions in promotions and products launches
  • Respect of work standards
  • Ability to communicate with clients’/site staff/VE staff


Relationship Skills

  • Capacity for sales (Active sales)
  • The ability to work with site teams

Interested qualified candidates should apply not later than 22nd January 2024.

  • Vivo Energy does not charge any fees for any Recruitment process