Operations Supervisor

Job Description

Qualifications

• Must have a Relevant bachelor’s degree, master is highly preferable.

• Must have a minimum 5 years’ experience working as an operations manager for a large company preferably electronics shipping.

• Must be proficient in Microsoft power point and excel, google drive/ docs and asset and warehouse management software as well as CRM and ERP.

• Must be organized and disciplined to their individual routine (preferably a hobby they maintain routine with)

• Must be an entrepreneur and display business management skills.

• Preferable candidate should have travelled out of Kenya and must be open minded.

Responsibilities

• Supervise, lead, and motivate a team of operational staff, including cargo handlers, clerks, and other personnel.

• Provide training, guidance, and support to enhance team performance and adherence to safety and operational procedures.

• Monitor and ensure the timely renewal of all required licenses, permits, and certifications to maintain legal compliance.

• Manage and coordinate daily operations at multiple branches within Kenya.

• Ensure consistency in operational standards, adherence to company policies, and alignment with organizational goals.

• Efficiently allocate resources, including equipment, labour, and time, to maximize productivity while controlling costs.

• Manage budgets for the operations department and monitor expenses and work within budgetary constraints.

• Implement and oversee quality control measures to ensure that cargo handling and shipping processes meet industry standards and customer expectations.