Senior Manager, Solutions Sales Specialist Job

Nairobi County, Nairobi, Kenya
February 1, 2024
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Job Description

Senior Manager, Solutions Sales Specialist Job

  • Nairobi, Kenya
  • Full-time

Company Description

Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive.

When you join Visa, you join a culture of purpose and belonging – where your growth is priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere. Your work will have a direct impact on billions of people around the world – helping unlock financial access to enable the future of money movement.

Join Visa: A Network Working for Everyone.

Job Description

We are seeking a highly motivated and experienced Senior Manager, Solutions Sales Specialist. The ideal candidate will have significant experience within the b2b sales in tech industry and be able to understand and navigate the unique challenges brought forward by evolving payments ecosystem.

This role of the Solutions Sales Specialist will report into the regional portfolio leads and will be part of the larger Value-Added Services Sales function. Internally, the role requires collaboration with a wide range of cross functional teams, including but is not limited to Generalist Sellers, Sales Operations, Strategy, Client Services, Digital Partnerships, and Marketing. Moderate to extensive travel is required for attendance of client and partner meetings.

Key Responsibilities

  • Actively prospect, qualify, negotiate, and close opportunities within assigned territory.
  • Identify high potential issuing clients to target and cultivate relationships with key decision-makers within these organizations.
  • Ensure high levels of client/ prospect satisfaction through proactive outreach with relevant insights and regular follow-ups.
  • Partner with the Generalist Sales team to prepare proposals, presentations, and other sales materials that highlight Visa solutions’ technical capabilities and advantages to address client needs.
  • Develop and execute sales strategies tailored to issuers that align with Visa’s Purpose to uplift everyone, everywhere by being the best way to pay and be paid.
  • Successfully structure, negotiate and close deals, ensuring that client needs are met.
  • Ensure timely and accurate updates on sales activities are captured in Microsoft Dynamics, offering Insight into market trends and competitive analysis.
  • Work collaboratively with various teams, including Client Services, Finance and Technology, to ensure optimal client experience and continuous product improvement.

Solutions Sales Specialist Job

Essential Functions

  • Accountable in driving and achieving bookings across Value Added Services portfolios and revenue lines through collaboration and partnership with Account Executives and Account Managers through acquisition of net-new customers or upsell of existing clients.
  • Acquisition of new clients and retention/ growth of existing clients.
  • Understand clients’ complex challenges/ problems and uses of Visa technology to drive solutions with said technology.
  • Champion and lead from the front with Visa’s value-based sales methodology, post-sale commercialization, mutual success planning with clients and across Visa to ensure client outcomes and Visa revenue realization.
  • Partner with the sales team to prepare proposals, presentations, and other sales materials that highlight our solutions’ technical capabilities and advantages.
  • Engage with internal cross functional teams including Product Management, Product Development, Client Support and Product Marketing to relay market feedback and provide input into the design of new solutions.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.


• Bachelor’s degree required, advanced degree preferred.
• Proven track record in b2b sales role in tech industry or related role.
• Deep knowledge and extensive experience in financial services is preferred
• Proven ability to navigate complex sales cycles and manage large, complex deal negotiations with strategic clients.
• Strong understanding of the payment’s ecosystem, specifically issuer side needs, including key players, competition, and trends.
• Proficient in CRM software.
• Excellent communication, presentation, and negotiation skills.
• Ability to travel extensively.
• Work independently as well as collaborate within a team environment.
• 10 or more years of experience with a bachelor’s degree or 8 years of experience with an Advanced Degree (e.g., Masters, MBA, JD, or MD)
• Strong technical skills and ability to understand complex technological solutions and business issues.
• Deep understanding of the payment’s ecosystem including, risk, client experience and engagement, payment security and regulatory requirements.
• Natural ability to understand and articulate complex concepts in a clear and concise manner.
• Confident speaker with ability to present, interact, and connect with executives and engineers.
• Excellent analytical and problem-solving skills.

If you’re a highly motivated and experienced sales leader with a passion for innovation and delivering quality solutions to clients, we encourage you to apply for this exciting opportunity!

Additional Information

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Senior Manager, Solutions Sales Specialist Job