Old Mutual Limited

Senior Underwriter – Branch Operations at Old Mutual Kenya

00100, Nairobi Kenya
June 1, 2024
Application deadline closed.
Deadline date:
Application deadline closed.

Job Description

Senior Underwriter – Branch Operations at Old Mutual Kenya

To assess, price and determine terms for risks presented within set standards of service in a manner to ensure quality selection of risks and enforce underwriting controls, implement underwriting guidelines, processes, and procedures to ensure quality underwriting and business.


  • Reviewing the risks accepted from branches to ensure they are within the set underwriting guidelines and are covered under the reinsurance Programme.
  • Providing technical advice to branch staff on rating and underwriting of complex risks to ensure safe profitable distribution of risk.
  • Managing branch underwriting processes like business on boarding, completeness of on boarding documentation, risk surveys and valuations, policy documentation issuance, certificates management, cancellations and refunds, review of underwriting manual.
  • Providing technical support and input on product development and business innovation initiatives to ensure continuous review of existing products to meet changing market needs.
  • Review and approval of risk pricing and quote requests coming through branch channels.
  • Response to daily operational queries from the branch channel to ensure smooth operation and efficient customer experience within the stipulated turnaround times.
  • Reviewing of underwriting business processes, systems, and standard operating procedures to meet the changing business needs and emerging control environment risks.
  • Preparation and submission of monthly underwriting returns to IRA
  • Preparation and update of all compliance, risks, events, indicators, and actions into the risk management system.
  • Auditing and monitoring compliance levels on various compliance issues such underwriting documentation, risk cessioning in the system and compliance with filled and reinsurance rates
  • Review and approval of policy schedules and documents from the branch channels to ensure accuracy, clarity, and correctness of the same.
  • Identify process and product training needs of branch staff and organizing relevant trainings to fit such identified gaps
  • Coaching and mentoring branch staff on underwriting guidelines, standard operating procedures, and technical product knowledge



  • Degree in insurance, actuarial or business related.
  • Professional qualification (CII or IIK) or good progress


  • Minimum 5 years’ experience 


  • Sound Technical Underwriting skills
  • Intensive and extensive product knowledge
  • People Management and overall managerial skills
  • Good analytical skills
  • Customer service skills
  • Good Communication Skills
  • Computer Literate with good knowledge of Excel

Senior Underwriter – Branch Operations at Old Mutual Kenya